Shipping & Returns
Thank you for shopping with Pursuing Me Collective.
- Ready-to-ship orders are processed within 3–5 business days.
- Custom and made-to-order items require 7–14 business days before shipping.
- Shipping rates are calculated at checkout.
- Once your order ships, you'll receive a tracking number via email.
- Delivery times are estimates and may vary due to carrier delays.
- Please verify your shipping address before placing your order, as we are not responsible for packages sent to an incorrect address.
Once your order has been shipped, responsibility transfers to the shipping carrier. If your package is lost, delayed, or marked as delivered but cannot be located, please contact the carrier directly. We're happy to provide any shipping information needed to assist with your claim.
Due to the nature of our products, all custom, personalized, made-to-order, digital, and final sale items cannot be returned or refunded.
Eligible apparel may be exchanged within 7 days of delivery if it is unworn, unwashed, and in its original condition. Customers are responsible for return shipping unless we made an error with the order.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos so we can make it right.
Orders may only be canceled or changed before production begins. Once production has started, orders cannot be canceled, changed, or refunded.